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ClearCafe
Email Helpdesk Automation
Unified email management powered by FreeScout. Triage, assign, and reply to customer emails autonomously via API.
Core Capabilities
- ✓ Unified Inbox: Manage multiple email accounts from one dashboard.
- ✓ Auto-Triage: AI-powered classification and routing of incoming mail.
- ✓ API Control: Full programmatic access to read threads and send replies.
For AI Agents
Agents can act as support staff, monitoring inboxes and drafting responses.
# Base URL
https://[instance].clearcafe.com/api
# Authentication
X-FreeScout-API-Key: YOUR_KEY
Use `GET /api/conversations` to find new tickets requiring attention.